← Legal & policies

Terms & Conditions

These terms form the agreement between you and Nexa Luna Solutions when you use Nexa eBooks or buy an ebook from us.

Last updated 22 September 2026

1. Who you are buying from

Nexa eBooks is operated by Nexa Luna Solutions, registered in the United Arab Emirates. Contact: hello@nexaluna.world, +971 (0) 55 564 9939. Registered address: United Arab Emirates (registered address on request). Trade licence: Trade licence number available on request.

2. Accounts and guest orders

You may buy as a guest with your mobile number, or create a member account to keep your library in one place. You must be at least 18 years old, or have the consent of a parent or guardian, to place an order. You are responsible for the accuracy of the contact details you give us.

Your sign-in details — your email address and PIN — are your credentials. Keep your PIN private: you are responsible for activity on your account. If you think someone else knows your PIN, tell us straight away.

The Adult (18+) shelf is only shown after you confirm you are 18 or older. By confirming, you take responsibility for that confirmation being true.

3. Prices, currency and VAT

Prices are set in US Dollars. Other currencies shown in the store (AED, EUR, SAR, OMR, INR, PHP) are converted for your convenience at indicative rates and may differ slightly from the amount your bank charges. Where UAE Value Added Tax applies, 5% VAT is included or added as shown at checkout, in line with Federal Decree-Law No. 8 of 2017 on VAT and its Executive Regulations. A tax invoice is issued by email.

4. Your order and the licence you receive

Your order is an offer to buy. The contract is formed when we confirm the order by email. You receive a personal, non-exclusive, non-transferable licence to download, store and read the ebook on your own devices for your personal, non-commercial use.

You may not resell, share, upload, publish, sublicense, lend or distribute a file, remove any rights notice, or use any book to train an automated or AI system. Copyright in each title stays with its rightful owner. Titles marked as public domain may be used according to the licence that applies to them.

Almost all of our titles are public domain works whose copyright has expired, many of them digitised by the volunteers of Project Gutenberg, to whom we are grateful. Where a file carries its own licence header that licence continues to apply and overrides the restrictions above. See our Book sources & credits page.

5. Delivery

All products are digital. Nothing is posted or physically shipped. See our Delivery & Refunds page for how and when files are made available.

6. Payment

Payment is taken by our payment provider at checkout. We never store full card details. If a payment is reversed or charged back, access to the affected book may be suspended until the matter is resolved.

7. Acceptable use

Do not attempt to break, scrape, overload or gain unauthorised access to the store, and do not use it for unlawful purposes. We may suspend or close an account that breaches these terms.

8. Availability and changes

We aim to keep the store available at all times but do not guarantee uninterrupted service. We may add, change, withdraw or re-price titles, and we may update these terms. Changes do not affect orders already confirmed.

9. Liability

The store and its files are provided “as is”. To the fullest extent permitted by UAE law, our total liability for any claim arising from an order is limited to the amount you paid for that order. We are not liable for indirect or consequential losses such as lost data or lost business, for loss caused by your own device, software or internet connection, or for outages of outside services such as the payment provider. Nothing here limits rights you have under the UAE Consumer Protection Law (Federal Law No. 15 of 2020) that cannot lawfully be limited.

10. Complaints

Write to hello@nexaluna.world and we will respond within two business days. Unresolved consumer complaints may be raised with the UAE Ministry of Economy consumer protection service.

11. Governing law

These terms are governed by the laws of the United Arab Emirates, including Federal Decree-Law No. 14 of 2023 on Modern Technology Trade, and the courts of the Emirate in which Nexa Luna Solutions is licensed have jurisdiction.

12. Your privacy

Our Privacy Policy forms part of these terms and explains how we handle your details.